Practice Charter

We have an in-house complaints procedure, details of which are available from reception. The Patient Advice and Liaison Service may be able to help or advise you (01904 726262).

Help Us To Help You

* Let us know if you are unable to attend an appointment or no longer need it so we can offer it to someone else.
* Inform us if your contact details change. It is important that we can contact you.
* Plan ahead if you can request repeat prescriptions BEFORE you run out.
* Make routine appointments 10 days ahead if possible.
* Contact our Practice Manager if you have ideas or suggestions about how we can improve our services.